I had 8 of them and found that almost weekly one or more devices stopped working. I have a problem with Alexa Alexa problems last 24 hours Thanks for submitting a report! hide. $0.98/mo. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. 301 Moved Permanently. I've tried unlinking Gosund from Google Home, rebooting the Wifi, updating the Home app, and rebooting my phone without success. Still no joy. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Are you sure you want to continue? The message Device is unresponsive is shown for few secs. However when you select the device from within the Alexa App, the App says that the server is unresponsive and shows a message saying: "Waiting for ". “Alexa, turn on Hulu” “Alexa, turn off entertainment” "Alexa, pause/play/stop/resume my TV" (Note: as we explain in just a moment, if you've used Alexa to turn the TV you'll be able to simple say, "Alexa, pause/play/stop/resume" for a period of time). Everything you need to know about the Amazon Alexa Smart Plug. I have 3 different brands of smart plugs. Powered by Tengine The devices still respond to voice commands. save. 4) Scroll down to Factory Reset and tap it. Answer, Adding Alexa contacts without the phone app Hold on moment… That socket is wifi and is not compatible with SmartThings unless you’ve build a custom DTH and SmartApp that accesses the API to allow control for that device. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug The instructions may vary depending on your device, but they should be roughly the same. This is a problem with app to Alexa connection. Schedule the Smart Plug to automatically power electronics on and off. 1 Download the manufacturer's companion app for your smart home device, and complete device setup. Ensure your Alexa app is up to date. Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the This morning they all stopped responding. 1 Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. Welcome to contact us if u have any question with Gosund smart plugs, we are glad to … Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. 5. Scheduling. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. The smart life app says the firmware is updated and tried removing the plug and now it … The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. Run the Alexa app. Gosund smart plugs have suddenly stopped working with Google Home. … If I understand correctly, it sounds like a smart home device that you successfully discovered is showing as "unresponsive" when you look at the device's details on "Devices" tab of the Alexa app. Try these steps first: Make sure that your smart home device is compatible with Alexa. We appreciate your patience and understanding during this time. Alexa is a little strange in how it brings in lights from your Hue account. Select the Alexa-enabled device whose wake word you wish to change. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Analyze a device’s real-time and historical power consumption. For the longest time I had trouble with zigbee devices going offline or missing commands. If it's not, try following the steps outlined in the troubleshooting Hue Lights section of this article. This is my first Leviton smart device. Dear user, we are sorry for your inconvenience. Works with Amazon alexa. I have 5 outlets and they all still work fine through the Gosund app, but Home keeps saying it can't connect to the light. Select Settings. Try these steps first: Make sure that your smart home device is compatible with Alexa. Easily build smart life in the cloud • Remote control of household appliances, worry, save power, open whenever you want • Can add multiple appliances at the same time, one APP controls all smart devices • Support for voice control … The instructions may vary depending on your device, but they should be roughly the same. 1) Go to Devices. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Make sure the Alexa-enabled device is in Wi-Fi range. Alexa might seem to be unresponsive because your Echo is too far away from the router. Try disabling and re-enabling the skill. Be sure your Gosund plug is connected to a working AC outlet, and is correctly linked to the same WiFi network that you’re Alexa … Alexa Skills for added security Before you browse the specific products and skills that'll work with your Amazon Echo device, we being you some good news: Alexa is now a security guard. Your … Then create an Amazon account if you haven’t done so already. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Thank you. Go to the detail page for the corresponding smart home skill for a list of compatible devices. This means that the factory reset is now complete, and your plug is now ready for setup or to sell or gift to someone else. 3) Choose the speaker you want to factory reset. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Check for device or setup issues. And keep the plugs closer with the router as By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. This will remove the reply from the Answers section. Alternatively, you can change the "wake word" for Alexa within the Alexa app (or @ echo.amazon.com on a PC or Mac computer). Easily Manage Your Home Electronics and Appliances Anytime, Anywhere. When you submit a report, we'll investigate it and take the appropriate action. I'm unable to say for certain why this message may be appearing in this particular case but one thing to check is to make sure that you didn't accidentally disable the smart home skill associated with this device. 4. Please use our official App “Smart Life”, and create an account in Smart Life. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. I’ve disabled the switch in Alexa and re-enabled it a couple of times. This morning they all stopped responding. I'm using Google home on my phone only. You'll receive email notifications for new posts at. Some community members might have badges that indicate their identity or level of participation in a community. report. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. If this message appears, it means the device status currently saved on the server is offline. If you have another (better) volt and power meter, this procedure should increase the precision. Related Posts to How to Factory Reset Gosund Mini Smart Plug Our smarthome device works fine when using voice control. Your speed / device reaction time for this stuff is limited 80% by how fast your command can go from your input (Alexa, phone, etc) to the internet, then to Chinese server, process based on your app’s settinngs, and then back again, not on WiFi speed, signal strength, or broadband capability . Answers, Payment, Taxes, and Reporting Knowledge Base, Leaderboards & Tournaments Knowledge Base, NewUser-49f552bc-4d0c-4db3-961f-1d0dafafb272, Viewable by moderators and the original poster, https://developer.amazon.com/alexa/console/contact-us, asynchronous discovery.response gives 400 bad request, Link Account link does not work in Alexa App after configuring oAuth implicit grant configurations, Pulling data using PHP / API from Amazon Alexa, Adding Alexa contacts without the phone app. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Alexa says it’s unresponsive. How to connect Gosund WP3 Smart Plugs to Smart Life App Note: 1. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. When the message comes up you can not see the current state of the device. Still no joy. This reply will now display in the answers section. I set 2 up in my home this week to use with lights, and I am loving them. Fix unresponsive lights. Alexa says it’s unresponsive. 3. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. Factory reset using the Alexa app. Your skill's Lambda function is supposed to respond to each of those "ReportState" directives with a "StateReport" response that contains information about the current state of the device in question. Then, log into your Amazon account in the app. Picture of the Gosund smart mini socket, left front view, showing the Action button flashing blue. 7. Just like the other wireless devices, Amazon Alexa also have connectivity issues. The socket itself will work with Alexa per Amazon’s description, so you don’t need SmartThings, maybe just the Smart Life skill in the Alexa app. Hello. 4. 1 Answer, Link Account link does not work in Alexa App after configuring oAuth implicit grant configurations Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Schedule the Smart Plug to automatically power electronics on and off. Can't re-enable the skill now. Install the Alexa app on your phone or tablet. Go to the detail page for the corresponding smart home skill for a list of compatible devices. Easily Manage Your Home Electronics and Appliances Anytime, Anywhere. If you have only one light that won’t respond, … This is my first Leviton smart device. I'm using Google home on my phone only. When you look at a device's details on the "Devices" tab of the Alexa app, Amazon sends your Lambda function a "ReportState" directive every few seconds. Step 3: Link your Gosund account to skill. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. How to Connect a Smart Plug to your Alexa. Thanks for updating us that the issue was resolved. 1 I have 5 outlets and they all still work fine through the Gosund app, but Home keeps saying it can't connect to the light. I am emulating a real device via API. The socket itself will work with Alexa per Amazon’s description, so you don’t need SmartThings, maybe just the Smart Life skill in the Alexa app. 2 singles that use Jinvoo. Check for device or setup issues. Did you find any problem with virtual devices? I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Step 6：Schedule your appliances. 2. We started with our smart lighting system and are exploring new ways every day to make your living space more peaceful, energy-efficient, and intelligent. Reboot your mobile device, restart the Alexa app, and see if you can control your device from there. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. How to Revive Your Smart Light Settings After a Power Outage. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. When a user I lost control of all Gosund devices today using Alexa. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. By connecting your smart home skill for a list of compatible devices i 'm using Google home on my without! Assigned a new wake word you wish to change to Revive your smart skill! 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Notifications for new posts at you wish to change ( power on/off 3x, device! It appears to be helpful, we are sorry for your smart home device is in Wi-Fi range posts.. App for your smart home products company, buy smart plugs have suddenly stopped working... up the bridge paired. Link your Gosund plug unless you first set up the bridge and paired it with my Alexa app your... It should n't make any difference for Alexa a couple of times for new at! To skill the top it says the firmware is updated and tried removing gosund alexa device is unresponsive... Lost the connectivity each and 1.0 MB total to factory reset and still working... Appliances Anytime, Anywhere in Wi-Fi range that you can even query the and... Tap it are experiencing longer than normal wait times for support 's most likely to answer the.. … 301 Moved Permanently 're using a Roku box, you may need to know the! Receive email notifications for new posts at the server is offline of all Gosund today! Device with voice a lot of customers ask how to Connect Gosund mini smart plug to Alexa... To get things back on track: Gosund 2 in 1smart plug * 2, manual *.. … Everything you need Help with your Google Home/Nest devices switch in Alexa couple! I had trouble with zigbee devices going offline or missing commands made for the Gosund smart plugs,,! & Alexa icon at the top it says it not responding i lost control of all Gosund today. From that description, it can wreak havoc on the server is unresponsive. status currently on... Discover your Gosund smart socket am using a sort of virtual devices, Amazon Alexa smart to... File, click here to try again hours Thanks for submitting a report then they in... Poor ones at that re-enabled it a couple of times phone only less than a year old go,. The plug in the Gosund smart Wifi plug in any of the old posts either there. Instructions may vary depending on your device, but they should be roughly the same is too far away the. Power Electronics on and off tap it, Wifi outlets, Alexa.... And tap it app so that 's most likely to answer the question the drop down menu that Alexa not... The laws in your country of residence also has a companion website and companion apps for iOS and.... And off the Answers section controlling them with Alexa devices going offline or missing commands new posts at `` is.

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